About PNW PC Help
Real people, remote help.
Hi, I am Mark.
I started PNW PC Help because I kept hearing the same story: a parent, neighbor, or coworker was stuck with a slow PC, a printer that would not print, or a popup they were not sure was real. They either had to drive somewhere, leave the computer behind, or pay for help that felt unclear.
I have spent more than a decade in IT support, from hands-on help desk work to systems administration. The part I have always liked most is simple: helping someone relax because their computer finally works again.