No runaround. Just real fixes.
Computer trouble? Skip the drive, the drop-off, and the days of waiting. I help fix Windows PCs over a secure remote connection, from the Pacific Northwest for customers anywhere in the country.
Common fixes
What I fix
Most everyday PC problems have a fix. Here are the issues I commonly handle remotely.
Slow PC tune-ups
Slow startup, freezing apps, browser lag, and too much junk running in the background.
Malware and popups
Suspicious popups, browser hijacks, odd search pages, and programs you do not remember installing.
Updates and errors
Windows update loops, blue screens, error codes, and issues that keep coming back.
Printers and devices
Printers that will not print, scanners that will not scan, and devices that will not connect.
Email and accounts
Outlook setup, Gmail trouble, two-factor login confusion, and account access issues.
Wi-Fi and setup
Dropped connections, slow speeds, new PC setup, basic backups, and cleanup after setup.
How it works
Quote first. Book second. Pay only after help.
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1. Send a free quote request
Describe the issue in plain English. I review it first so you do not book time for something that is not a good remote-support fit.
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2. Get a clear answer
I reply within one business day with whether I can help, what to expect, and the $75 flat session price.
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3. Book a 60-minute session
After you approve the quote, I send a private booking link so you can choose an open appointment time.
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4. Connect securely and get help
We use Microsoft Quick Assist. You can see everything I do, and you can end the session at any time.
Why PNW PC Help
Why I built this
PNW PC Help is designed for people who want patient, practical computer help without handing over a tower for a week or sitting through a script. I explain what is happening in plain English and keep the focus on the fix.
Pricing is simple: $75 for a 60-minute remote session. If the problem is not resolved or significantly improved, you do not pay.
Ready to get unstuck?
Send a free quote request. I will reply within one business day with an honest answer and next steps.